Delivery Charges
At Royal Party Rentals, LLC, we’re happy to offer delivery services! If your order requires multiple delivery vans and trailers, there will be an additional fee per truck. Delivery charges vary based on your location and the number of rentals you need. Please keep in mind that the delivery of all Thrones is mandatory.
Are Rental Prices Charged Per Day?
We usually schedule your rentals for pickup on Friday, with a return on Sunday. If you require the items before Friday or are unable to return on Sunday, please let us know, and we will try our best to accommodate your needs! Please note, we are available for appointments only at our location.
do you do same day orders ?
Hey there! We’d be happy to accommodate same-day orders with a minimum rental purchase of $50. Just keep in mind that there is a $25 fee for same-day orders. If you’re in a pinch and need something last minute, please give us a call at 318-459-8206. We’re here to help!
how do i contact?
We are happy to answer your calls Monday – Friday from 10 am to 5 pm, and on Saturdays from 8 am to noon. If we miss your call, don’t worry! You can text us at 318-459-8206 or email us at royalpartyrentals318@gmail.com, and we will respond as soon as possible. Thank you for choosing Royal Party Rentals!
Is the cost of set up and tear down included in delivery?
Hey there! We want to ensure that your event runs smoothly. We just wanted to give you a quick heads up that our delivery rental products don’t include setup and tear down services. But fret not! We’re more than happy to provide this service for you at an extra cost. 🙂
Do you require a deposit? what is your cancellation policy?
A 50% deposit is required to secure your items and delivery dates, and is non-refundable. This deposit will be applied towards your total cost, with the remaining balance due in full 7 days prior to your event. We understand that changes and modifications may be necessary, and we are happy to work with you to make that happen. If you need to cancel or decrease your order, please do so at least 7 days before your scheduled delivery or pickup date. Cancellations made within 7 days will be subject to a 50% cancellation fee, while cancellations made within 3 days will result in a full 100% cancellation fee. Thank you for your understanding and for choosing our services.
Is there a minimum order amount?
do you have to keep my credit/ debit card on file ?
We respectfully request that you add a credit or debit card to your rental order.
ARe there any other charges applies to rental items?
Our rental fee includes an 11% charge for equipment and maintenance, which is standard for all rented items in the industry. This fee covers the normal wear and tear, cleaning, and maintenance of all items after use. We hope this information is helpful.
what are your showroom hours?
We are thrilled that you are considering us! Even though we do not have a showroom available, you can rest assured that our unparalleled quality and exceptional service will exceed your expectations. Let’s make your experience with us unforgettable!
How do we pay?
We accept payment via credit/debit cards and Afterpay through Square. For transactions with educational institutions, we also accept checks.
Can i have my shimmer wall , flower wall, or balloon garland Backdrop set up outside ?
If you’re considering using one of our backdrops outdoors, please inform us during the ordering process. Our team will ensure that it’s properly secured. Please note, while we take every precaution to keep your backdrop in place, we cannot be held responsible for uncontrollable weather conditions.